Full Time (On-Site)
Aesthetic Doctor – N900,000 – N1,200,000 a month
Job Description
Full job description
Duties & Responsibilities
- Ensure the safe, ethical, and effective delivery of cosmetic treatments and procedures in line with regulatory standards and clinic protocols.
- Drive client trust, repeat patronage, and clinic reputation through excellent clinical outcomes, patient education, and exceptional customer experience.
- Conduct thorough consultations, skin assessments, and medical evaluations to determine appropriate aesthetic treatment plans.
- Perform advanced aesthetic procedures such as injectables (Botox, fillers), chemical peels, micro-needling, PRP, laser treatments, body contouring, and other non-surgical cosmetic procedures approved by the clinic.
- Develop personalized treatment plans tailored to clients’ goals, health history, and skin conditions.
- Ensure the highest standards of clinical safety, infection control, hygiene, and regulatory compliance across all procedures.
- Provide post-treatment care instructions and follow up with clients to monitor progress and manage expected outcomes.
- Maintain detailed and accurate patient documentation in compliance with medical regulations and clinic policies.
- Collaborate closely with clinic management, customer service, sales, and marketing to support client education, content creation, and brand positioning.
- Develop treatment protocols, SOPs, and service quality standards.
- Continuously research emerging technologies, techniques, and global best practices in aesthetic medicine.
- Support the training, mentoring, and skill development of aesthetic nurses and clinical support staff.
- Handle escalation of complex medical/aesthetic cases and provide professional medical judgment when complications arise.
- Represent the clinic professionally during medical events, webinars, and internal/external knowledge-sharing sessions.
Key Performance Indicators.
- Client Satisfaction Score (CSAT): Maintain a minimum of 90 – 95% positive ratings based on post-treatment surveys.
- Treatment Success Rate: Achieve ≥ 98% successful procedures with < 1% complication or adverse event rate.
- Client Retention & Repeat Treatment Rate: Attain at least 60 – 75% repeat patronage from existing clients per quarter.
- Number of Consultations Completed: Minimum of 15 – 30 successful consultations per month
- Revenue Contribution: Generate X% of total clinic revenue monthly/quarterly from aesthetic procedures (to be set by management).
- Upsell/Cross-sell Conversion Rate: Record 20 – 35% conversion on recommended complementary treatments/products.
- Training Hours Delivered: Minimum of 8 – 12 hours of clinical training delivered to nurses and technicians per quarter.
- Adherence to Treatment Protocols & SOPs: Maintain ≥ 95% protocol compliance rate across all procedures.
- Clinical Innovation: Introduce 2 – 4 new procedures/techniques/technologies per year or suggest improvements adopted by management.
- Reduction in Customer Complaints: Achieve < 5% complaint rate and 100% resolution of escalated clinical issues within 24–72 hours.
- Positive Reviews Across Platforms: Maintain 85 – 95% positive reviews across internal surveys, online platforms, and client feedback channels.
- Accuracy & Timeliness of Documentation: Achieve 100% accurate patient records and same-day documentation completion.
- Compliance with Clinical & Regulatory Standards: Maintain 100% adherence to safety, hygiene, and regulatory protocols.
Pay: ₦900,000.00 – ₦1,200,000.00 per month
License/Certification:
- MDCN Licence or equivalent (Preferred)
Work Location: In person